Privacy policy

Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in other ways.

Information We May Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on our website, place an order, or participate in various activities related to our services, such as online chat and message boards.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.

  • Usage Data: Information about your interactions with our website, including the pages you visit, the links you click, and other actions you take on the site.

  • Device Data: Information about the device you are using to access the site, such as your IP address, browser type, operating system, and language preferences.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To provide you with the requested book cover design services and manage your orders.

  • To Communicate with You: To send you updates, invoices, newsletters, marketing materials, and other information that may be of interest to you.

  • To Improve Our Services: To understand how our customers use our services and improve our offerings based on feedback and usage patterns.

  • To Protect Our Business: To prevent fraudulent transactions, monitor against theft, and protect our business from legal claims and other liabilities.

Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us.

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CoverLoom was established with a singular focus: to bridge the gap between self-published authors and the critical need for professional, impactful book cover designs.

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